Thank you for visiting and shopping at Epz Audio . Following are the terms and conditions that constitute our Shipping Policy.

Shipping Fees,Tax in Japan

  • FREE Shipping all around Japan.
  • All Products Taxes Icluded. Japan Customers do not need to pay any tax in Japan.


Shipment Processing Time

  • All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
  • Delivery delays can occasionally occur.


Shipment Confirmation & Order tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Ovearseas Customs, Duties and Taxes

  • Epz Audio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).



  • Epz Audio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Shipping Policy